REQ-2026-04-22· From Lumen Asia· Received 22 Apr · 14:08· 5 action items

Source of funds clarification

✓ Ready to send · 5 of 5 required done Deadline in 2 days · 24 Apr 23:59 CET

Send response →

Ready to send. All 5 required action items are closed. The bundle is complete and will be delivered to Lumen Asia.

Provider message · verbatim

"Please confirm the operational address with a recent utility bill or bank statement (issued within the last 3 months), and provide an updated Certificate of Incorporation issued within the last 6 months. Additionally, confirm the country of tax residence for each beneficial owner, and add any relevant context regarding the operational source of funds if available."

— RM · Lumen Asia · Compliance team

Bundle ready to send

The response bundle includes 5 closed action items. Once sent, this bundle is delivered to Lumen Asia as a single package and the request moves to waiting_provider.

Replace Certificate of Incorporation · 2 documents attached
Confirm operational address · 1 document attached
UBO country of tax residence · filled · Singapore
UBO information match · confirmed by JK · 28 Apr
Source of funds context · filled · 4 lines of comment

Response bundle

Status · ready to send

Action items total5

Required · closed5 of 5

Required · open0

Optional · closed1

Optional · open0

Bundle sendenabled

Action items

All closed · review before send

✓

Replace Certificate of Incorporation (not older than 6 months)

Required · closed · Document upload · Closed today · 16:42

▸

Attached: Certificate_of_Incorporation_2026.pdf (1.2 MB) · issued 02 Feb 2026

✓

Confirm operational address — utility bill or bank statement

Required · closed · Document upload · Closed today · 16:08

▸

Attached: Utility_bill_Mar_2026.pdf (640 KB) · issued 12 Mar 2026

✓

Provide beneficial owner country of tax residence

Required · closed · Field fill · Closed yesterday

▸

Answer: Singapore · linked to company profile field ubo_tax_residence

✓

Confirm UBO information matches submitted documents

Required · closed · Confirmation · Closed today · 14:28

▸

Confirmed by JK · 28 Apr 14:28 · I confirm that UBO information accurately matches the submitted government IDs

✓

Add context on source of funds (if available)

Optional · closed · Comment · Closed today · 16:50

▸

Comment provided · 4 lines · operational revenue from cross-border B2B services since 2022.

Note. All optional items are also closed in this bundle. If you prefer to send without an optional item, you can remove it from the bundle — its status will revert to optional · open and it will not be sent to the provider.

Request timeline

For this request only

Today · 16:50

All required items closed · bundle status → ready_to_send.

Today · 16:50

JK · Client added context to optional item AI-5.

Today · 16:42

JK · Client uploaded Certificate_of_Incorporation_2026.pdf · action item AI-1 closed.

Today · 16:08

JK · Client uploaded Utility_bill_Mar_2026.pdf · action item AI-2 closed.

22 Apr · 14:08

RM · Lumen Asia · Provider created request «Source of funds clarification» with 5 action items.

Ready to send · review and confirm

All required items are complete. Review the bundle preview on the left to confirm everything is correct before sending.

What happens when you send. The bundle is delivered to Lumen Asia as a single package. The request status changes to waiting_provider. You will be notified when the provider reviews the response.

Sending is one action. Once sent, the bundle cannot be edited. If new information is needed afterwards, the provider may create a follow-up request.