REQ-2026-04-22· From Lumen Asia· Received 22 Apr · 14:08· Bundle sent today · 17:02

Source of funds clarification

Bundle sent Waiting provider review

Bundle delivered. Lumen Asia is reviewing your response. You will be notified when the provider closes the request, adds a follow-up, or makes a decision on the case.

Download response bundle

Provider message · verbatim (original request)

"Please confirm the operational address with a recent utility bill or bank statement (issued within the last 3 months), and provide an updated Certificate of Incorporation issued within the last 6 months. Additionally, confirm the country of tax residence for each beneficial owner, and add any relevant context regarding the operational source of funds if available."

— RM · Lumen Asia · Compliance team

Response bundle sent to Lumen Asia

The bundle was delivered on 28 Apr · 17:02 CET. The provider has acknowledged receipt and the request is now in waiting_provider status.

Sent at

28 Apr · 17:02 CET

Items in bundle

5 (5 required + 1 optional)

Provider acknowledgement

Received · 28 Apr · 17:03

Bundle reference

BND-2026-04-28-001

Response bundle

Status · sent · read-only

Action items total5

Required · closed5 of 5

Optional · closed1

Bundle statusSENT · awaiting provider review

Bundle referenceBND-2026-04-28-001

Action items · sent in bundle

Read-only · view what was sent

✓

Replace Certificate of Incorporation (not older than 6 months)

Sent · Document upload · Required

▸

Attached: Certificate_of_Incorporation_2026.pdf (1.2 MB) · issued 02 Feb 2026

✓

Confirm operational address — utility bill or bank statement

Sent · Document upload · Required

▸

Attached: Utility_bill_Mar_2026.pdf (640 KB) · issued 12 Mar 2026

✓

Provide beneficial owner country of tax residence

Sent · Field fill · Required

▸

Answer: Singapore · linked to company profile field ubo_tax_residence

✓

Confirm UBO information matches submitted documents

Sent · Confirmation · Required

▸

Confirmed by JK · 28 Apr 14:28 · I confirm that UBO information accurately matches the submitted government IDs

✓

Add context on source of funds (if available)

Sent · Comment · Optional

▸

Comment provided · 4 lines · operational revenue from cross-border B2B services since 2022.

Read-only. The bundle has been delivered to Lumen Asia and cannot be edited. If the provider needs additional information, they will create a follow-up request that will appear in this case.

Request timeline

For this request only

Today · 17:03

Lumen Asia acknowledged receipt of bundle BND-2026-04-28-001 · waiting side → waiting_provider.

Today · 17:02

Bundle sent. JK · Client sent response bundle to Lumen Asia · 5 action items delivered.

Today · 16:50

All required items closed · bundle status → ready_to_send.

Today · 16:42

JK · Client uploaded Certificate_of_Incorporation_2026.pdf · action item AI-1 closed.

22 Apr · 14:08

RM · Lumen Asia · Provider created request «Source of funds clarification» with 5 action items.

Bundle delivered · awaiting provider review

What happens now. Lumen Asia is reviewing your response. There is no client-side action required at this stage.

Possible next outcomes. The provider may close this request as completed, create a follow-up request with additional items, or proceed to a decision on the case (approve or reject).

You will be notified. Notifications about provider activity on this request appear in your bell menu and on the dashboard. The case overview also reflects current status.

Need to change something?

Once a bundle is sent, it cannot be edited. If a mistake was made or additional information is now available, wait for the provider to either close the request or create a follow-up — you can supply the corrected information there.

For urgent corrections that cannot wait, contact the provider's compliance team through their official channel.