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Lumen Asia

Singapore-licensed digital banking provider · cross-border B2B operations

License · MAS Singapore · Jurisdictions · SG, HK, MY, ID · Connected · 14 Jan 2026

Active relationship + New case

About this provider

Full legal name

Lumen Asia Financial Pte Ltd

License authority

Monetary Authority of Singapore (MAS)

License type

Digital Full Bank · DFB

Jurisdictions served

Singapore, Hong Kong SAR, Malaysia, Indonesia

Services available

Corporate onboarding · Multi-currency accounts · Cross-border B2B payments · Treasury services

Onboarding case types

Corporate onboarding · Account opening · Service activation

Provider's portal

portal.lumen-asia.example — used for account access, custody operations, and execution after onboarding

Cases with Lumen Asia

View all (3) →

Onboarding · Acme Corp Pte Ltd

CASE-A47 · submitted 5 days ago

Waiting client · 3 of 5 done Open →

Onboarding · Polaris Capital

CASE-A58 · draft · created yesterday

Draft Open →

Onboarding · Helios Capital Ltd

CASE-A41 · decision · 12 days ago

Approved by Lumen Asia Open →

Active provider requests

View all →

Source of funds clarification

REQ-2026-04-22 · CASE-A47 · received 22 Apr

3 of 5 done Open →

Provider contacts Read-only

From provider config

Name

Email · phone

Channel

Compliance team

Primary review channel

compliance@lumen-asia.example
+65 6500 0000

For provider requests & reviews

RM · Robert Lim

Relationship manager

r.lim@lumen-asia.example
+65 6500 1024

For commercial questions

Support desk

General inquiries

support@lumen-asia.example
+65 6500 1000

For account & service questions

Documents shared with Lumen Asia

All documents →

Certificate_of_Incorporation_2026.pdf

PDF · 1.2 MB · uploaded 02 Feb 2026 · CASE-A47

Accepted View →

Articles_of_Association.pdf

PDF · 480 KB · uploaded 20 Mar 2026 · CASE-A41

Accepted View →

Bank_reference_letter.pdf

PDF · 220 KB · uploaded 22 Mar 2026 · CASE-A41

Accepted View →

Relationship overview

Aggregated

Total cases 3

Active cases 2

Approved 1

Rejected 0

Open action items 2

Open provider requests 1

Avg provider response 2.4 days

Avg case duration 11 days

Recent activity

Full log →

Today · 14:32

Bundle progress updated · 3 of 5 items closed on REQ-2026-04-22.

22 Apr · 14:08

Lumen Asia created request «Source of funds clarification» on CASE-A47.

21 Apr · 10:18

Case CASE-A47 submitted to Lumen Asia · readiness check passed.

3 Apr · 16:24

Case CASE-A41 approved by Lumen Asia · reference LA-2026-04-003.

14 Jan · 09:00

Relationship with Lumen Asia activated · invitation accepted by provider.