Welcome back, [ RM full name ]
Lumen Asia · Compliance team · 14 active cases · 7 require provider action
7
Action required from provider
Waiting your decision or response
Waiting your decision or response
2
Overdue · waiting client
Deadlines passed, no client response
Deadlines passed, no client response
5
Under provider review · waiting client
Active provider requests open
Active provider requests open
3
Recently decided
Last 7 days · approved + rejected
Last 7 days · approved + rejected
2 cases stuck waiting client
CASE-A41 (Stellar Logistics) and CASE-A33 (Polaris Capital) are waiting client response for more than 7 days. Consider sending a reminder or escalating to relationship manager.
Active cases · top 6
View all 14 →| Client · case | Status | Next for you | Days in state |
|---|---|---|---|
|
Acme Corp Pte Ltd
|
Under provider review
Waiting client
3 of 5 done
|
Awaiting client response | 2d |
|
Northstar Trading B.V.
|
Under provider review
Waiting provider
Response received
|
4d | |
|
Stellar Logistics
|
Under provider review
Waiting client
Overdue 3d
|
Send reminder to client | 8d |
|
Quasar Holdings
|
Submitted
Waiting provider
|
Start review | 3d |
|
Polaris Capital
|
Under provider review
Waiting client
Overdue 5d
|
Send escalation reminder | 9d |
|
Meridian Labs Ltd
|
Submitted
Waiting provider
|
Start review | 1d |
Recent activity
Full feed →2h ago
JK · Acme Corp · closed action item
AI-4 on CASE-A47 · 3 of 5 done.5h ago
Response bundle sent by Northstar Trading on CASE-A48 · ready for provider review.
Yesterday
Recorded by RM · Lumen Asia · Approved by Lumen Asia — CASE-A29 (Helios Capital Ltd) · onboarding complete.
Yesterday
Recorded by RM · Lumen Asia · created provider request on CASE-A47 · 5 action items.
2d ago
Deadline reminder sent to Stellar Logistics for CASE-A41 · third reminder.
3d ago
Recorded by RM · Lumen Asia · Rejected by Lumen Asia — CASE-A22 (Northwind Ventures) · reason recorded.
3d ago
Quasar Holdings submitted CASE-A52 · waiting provider review.
Provider actions · preview of the action pattern
Demo zoneHow decisions work in the prototype. Throughout the provider cabinet (especially on case detail), all decision actions are wrapped in a clearly marked "Demo zone". In production, these actions happen inside Lumen Asia's own systems and are recorded back in EVOLISE through API integration — EVOLISE does not perform the underlying review.