app_shell Sidebar "My cases" highlighted. Workspace = Lumen Asia.

State shown: case rejected by provider · terminal state. All provider mock-actions disabled (no follow-up · rejection is final from the EVOLISE workflow side). Sticky header border switches to red.

Compliance pattern: rejection reason text is captured verbatim as entered by the RM during the mock-reject flow · EVOLISE does not paraphrase or filter provider decisions. The decision is attributed to the named RM and provider workspace.

Note for designer: the reason text in production would come from the provider's own system via API. In demo, the reject mock-action opens a small modal where the RM types the reason — this state shows the resulting rejected case page.
bell7
RM
My cases / CASE-A22 · Northwind Ventures
Sticky on scroll
CASE-A22· Corporate onboarding· Submitted 24 days ago· Decided 3 days ago

Northwind Ventures

Decision received
✕ Rejected by Lumen Asia
Client workspace
Northwind Ventures →

Case rejected by Lumen Asia

Rejected by [RM full name] on 21 days after submission. The rejection reason below is recorded verbatim as provided by the licensed provider · EVOLISE does not paraphrase, filter, or moderate provider decisions.

Rejection reason · verbatim from provider "Based on the structure of beneficial ownership submitted and the operational profile described in the source of funds declaration, Lumen Asia is unable to proceed with onboarding at this time. The applicant may resubmit after 12 months with updated ownership documentation. For any questions regarding this decision, please contact Lumen Asia compliance team directly."
Decided by
[RM full name] · Lumen Asia · Compliance team
Decision time
25 Apr 2026 · 14:48 SGT
Provider reference
LA-2026-04-027
Case cycle time
21 days · submission to decision

Provider actions

Demo zone

Case has been decided. No further provider actions on this case from the EVOLISE workflow side. If the rejection is contested or the applicant resubmits later, that workflow happens through Lumen Asia's direct channels — not through this prototype.

✓ Approve case demo · decided ✕ Reject case demo · decided + Create provider request demo · decided

Client profile · submitted data

Read-only · captured at submission
Legal entity
Legal entity name
Northwind Ventures Ltd
Country of incorporation
British Virgin Islands
Legal form
Business Company
Business activity
Primary activity
Holding company
Note. The submitted data is preserved as-is for audit purposes. The client cannot modify the profile of this rejected case from the cabinet · a new case is required for any future submission.

Timeline

All events on this case
3d ago
Case rejected by Lumen Asia. Decided by [RM full name] · provider reference LA-2026-04-027 · reason recorded verbatim.
7d ago
[Client RM] · Client · sent response bundle on REQ-2026-04-12 · 4 of 4 closed.
12d ago
RM · Lumen Asia · created request «UBO structure clarification» with 4 action items.
14d ago
[Client RM] · Client · sent response bundle on REQ-2026-04-08 · 3 of 3 closed.
18d ago
RM · Lumen Asia · created request «Source of funds clarification» with 3 action items.
24d ago
Case received by Lumen Asia · status SUBMITTED → PROVIDER_REVIEWING.
24d ago
[Client RM] · Client · submitted case · readiness 75%, 1 warning at submission.

Provider requests on this case

3 completed · 0 open
Source of funds clarification
REQ-2026-04-08 · Closed 14d ago · 3 of 3 done
Completed View
UBO structure clarification
REQ-2026-04-12 · Closed 7d ago · 4 of 4 done
Completed View
Final verification of ownership chain
REQ-2026-04-20 · Closed 4d ago · 2 of 2 done
Completed View

Readiness snapshot

At submission · for record
Required profile fields 12 of 12
Required documents at submission 6 of 6
Warnings at submission 1
Documents added later (via requests) 3
Readiness at submission 75%
EVOLISE coordinates workflow, documents, follow-ups, and process statuses. All KYC / AML / EDD, screening, decisioning, custody, and execution remain on the side of the licensed provider.
Demo provider workspace · Lumen Asia is a placeholder name and does not represent a real commercial relationship.
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