Slide-over panel · attached to CASE-A47
New provider request
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Request basics
Shown to the client at the top of the request and in the case timeline.
Conversational context for the client. Action items below list the specific tasks.
Date by which the client should send the response bundle.
Action items
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Item 1
fill_field
Required
Remove
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Item 2
replace_document
Required
Remove
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Item 3
structured_comment
Required
Remove
Optional context the provider would like — does not block the bundle from being sent if skipped.
Preview
As the client will see it
Client cabinet · /client/cases/CASE-A47/requests/[new] · "Open" state
Source of funds clarification
Message from provider
To complete the onboarding review, we need to clarify details of the source of funds declaration and refresh one of the supporting documents. Please complete the action items below — we'll review the bundle once all required items are closed.
Deadline · 24 Apr 2026 · 5 days from now
Action items · 0 of 3 done
Fill field — UBO 2 country of tax residence
The country of tax residence for UBO 2 was not provided in the original submission. Please add it before resending the bundle.
Required
Replace document — Certificate of Incorporation
The certificate on file was issued more than 6 months ago. Lumen Asia's checklist requires the certificate to be issued no earlier than 6 months from submission. Please upload a refreshed copy from ACRA BizFile.
Required
Comment — first 6 months volume estimate
If convenient, please share a one-paragraph note on expected transaction volumes for the first 6 months of operation. This is helpful context but not blocking — feel free to skip if it is too early to estimate reliably.
Optional